Discover Bentley Instruments
Our history and future
Founded in 1982, Bentley Instruments, Inc. specializes in the development, manufacturing and worldwide distribution of analytical instruments for milk and milk products. Since the beginning, we have focused on developing solutions that set the standard for reliability, precision and ease of use.
Bentley Instruments has always been on the leading edge. Our engineers pioneered the computer control philosophy for dairy product analysis equipment. We combined standard computer electronics with robust instrument design to create laboratory instruments that both improved and simplified the testing process. Additionally, Bentley Instruments was the first to offer flow cytometry for routine milk analysis.
Our innovations have helped us secure a strong presence in the specialized market of milk and dairy product analysis. We now export more than 70% of our products to areas outside the U.S., and our market share is still growing.
In the years to come, we will continue to develop cutting-edge solutions for the dairy industry. Our commitment to innovation is constant.
Your needs come first
Customer satisfaction is our first priority. To ensure that our solutions meet your needs, we focus on five key points:
Quality: Our instruments are engineered and constructed for years of reliable use in real-world environments.
Simplicity: Our instruments are easy to operate, with sample input and intuitive touch-screen interfaces.
Value: Today more than ever, cost is a serious consideration. Our tools deliver exceptional value.
Service: Our instruments are easy to service and troubleshoot.
Support: We understand the critical role our instruments play at your organization, and how much you depend on their reliable operation. If a challenge arises, we do what it takes to solve the issue quickly and get your process back on track.
Service Dedicated to Your Success
As a company completely focused on the needs of the dairy industry, we understand the challenges of today’s laboratories and large dairies. Bentley Instruments has a global reputation for delivering the highest level of customer service and support, focused on enhancing the operational efficiency that is absolutely critical to all of our customers.
For Bentley Instruments, service includes instrument reliability, support and local service:
- Instrument Reliability: Bentley Instruments is focused on engineering instruments that are easy to operate, and highly reliable. Many of our instruments have been at work for over 20 years, and all are built with robust construction techniques that help them prove their value for years to come.
- Technical Support: At Bentley Instruments, technical inquiries from our customers are quickly handled by our engineers and product specialists. Our mission is to keep you running 24/7 and help you utilize your investment and to maximize the efficiency of your laboratory. In short we will do whatever it takes to quickly solve any technical inquiry.
- Local Representatives: With representatives all over the world, our local support staff is there to provide after the sale service you can rely on, on-site or remotely as the situation demands.
ISO 9001:2015 Certified
Bentley Instruments is an ISO 9001:2015 certified company. To become ISO 9001 certified, Bentley Instruments has employed a quality management system which supports our commitment to continuous improvement and consistently delivering products and services that meet or exceed our customers requirements.
Contact us today
Are you looking for ways to simplify milk and dairy analysis, and make the process more reliable? Our technology can help.
Please Contact us to learn more and we will put you in contact with several of our existing customers so you can learn more about our level of service and support.